About Us

We make high quality Sterling Silver Jewellery at affordable prices.

Manufacturing on Personalized Items take up to 2 weeks.

Returns Policy:

Returns

We offer refunds to customers within 7 days of purchase.
Please contact us at info@crazylovejewellery.co.za should you want to return an order.
Please note that the return shipping costs will be at your expense, unless the item/s being returned are defected or not as ordered. In rare cases like this, We will gladly cover the postage costs for the return. Please contact us to make arrangements.
The returned product/s will have to be in an un-used condition and in its original packaging in order for us to proceed with a refund.

Exchanges

We offer exchanges to customer within 30 days of purchase.
Exchanges can also be done at our Garsfontein Store – please confirm arrangements beforehand via email – info@crazylovejewellery.co.za
Should there be a credit balance owed to you due to the exchange, you will be provided with a digital Crazy Love Jewellery Voucher to be used on our website www.crazylovejewellery.co.za or at our Shop in Garsfontein. Should there be an amount owed to Crazy Love Jewellery due to the exchange, payment will need to be made before the new items are shipped back to you.
Please feel free to contact us should you have any questions.

General Jewellery Care

In order to maintain the original condition of your jewellery, please adhere to th following:

Sterling silver is a precious metal that can oxidise and tarnish when exposed to air or high levels of humidity.

Jewellery should be stored in a box, bag or soft cloth to prevent scratching from other items.

Do not put perfume directly onto your jewellery. Some medications or skin types may cause your silver to tarnish.

Please feel free to contact us should you have any questions.

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